This Privacy Policy explains the personal data that is collected or generated (“processed”) when you interact with Parade.co.th through our website (“Website”), digital experiences, mobile applications, retail store activities, or any of our other products or services, all of which form part of the Parade.co.th platform (“Platform”).
This Policy also explains how we use, share, and protect your personal data, the choices available to you regarding your personal data, and how you can contact us.
We request certain personal data from you in order to provide the products or services you request. For example, we may collect personal data when you make a purchase, contact our customer service team, request marketing communications, create an account, participate in our events or prize promotions, or use our Platform. In addition, if you request certain in-store services, we may ask you to sign in so that we can provide services associated with your account, such as information about your size, fit, and preferences.
This personal data may include:
● Contact details, including your name, email address, telephone number, shipping address, and billing address
● Login and account information, including your screen name, password, and unique user ID
● Personal details, including gender, place of birth, date of birth, and purchase history
● Payment or credit card information
● Images, photographs, and videos
● Physical characteristics, including weight, height, and measurements, such as estimated stride length, shoe/foot size, or apparel size
● Fitness activity data that you provide or generate through our Platform, including time, duration, distance, location, calories burned, steps, and stride information
● Personal preferences, including your wishlist, marketing preferences, and cookie preferences
We may also collect additional personal data from you to enable certain features within our Platform. For example, we may request access to your phone’s location data to record your running route, your contacts so that you can interact with friends, your calendar to schedule training plans, or your social media credentials to allow you to share content from our Platform on social networks.
This personal data may include:
● Motion data collected from motion sensors on your device
● Photos, audio, contacts, and calendar information
● Sensor data, including heart rate and location data (GPS)
● Social media information, including your credentials and any information contained in your public posts relating to Parade.co.th or your communications with us
When you interact with our Platform, certain information may be collected automatically from your device or web browser. Further information about these practices is provided in the “Cookies and Pixel Tags” section of this Privacy Policy below.
This information may include:
● Device identifiers, call status, network access information, storage and battery information, cookies, IP addresses, referral headers, information identifying your web browser and browser version, web beacons, tags, and information about your interactions with our Platform
We comply with applicable local laws and do not allow children to register on our Platform if they have not reached the legal age of majority under the laws of their country of residence. Where required, we will obtain parental or guardian consent before allowing children to participate in Parade.co.th experiences and activities.
When using our Platform, we will provide notices at the appropriate time or request your consent for certain activities. For example, we may ask for your consent to access your location or to send you push notifications. We may obtain this consent through the Platform or by using the standard permission settings available on your device.
In many cases, your web browser or mobile device platform will provide additional tools that allow you to control when your device collects or shares certain types of personal data. For example, your mobile device or web browser may provide tools that allow you to manage cookies or location sharing.
We encourage you to familiarize yourself with and make use of the privacy and permission controls available on your device.
We use your personal data in the following ways:
When you use our Platform, we use your personal data to provide the products or services you request. For example, if you purchase a product on Parade.co.th or participate in an event or promotion, we will use the contact information you provide to communicate with you regarding your purchase, event, or promotion. If you contact our customer service team, we may use information about you, such as your shipping or payment details or the products you purchased, to help resolve an issue or answer your questions.
If you use our Platform to track your fitness activities or physical characteristics, we collect and store this personal data so that you can review it through the Platform. Your fitness activity data may include information you enter about your activities or data collected by your device during those activities, such as location and movement data. We may use this activity data to calculate additional information about your activity, such as distance traveled or calories burned, and provide such calculated information to you as part of the Platform’s functionality.
In many cases, you may need to provide additional information or give Parade.co.th additional consent to use specific information in certain ways in order to access particular features of our Platform. For example, to use a heart-rate tracking feature, you may need to connect a heart-rate monitoring device. Similarly, to share content on social media, you may need to provide your social media account credentials to sign in.
With your consent, we may send you marketing communications and news about Parade.co.th products, services, events, promotions, and other offers. You may withdraw your consent or opt out of receiving such communications at any time.
Direct Marketing
If you are an existing Parade.co.th customer, for example if you have previously placed an order with us, we may use the contact details you provided to send marketing communications regarding similar Parade.co.th products or services where permitted by applicable law, unless you have opted out. In other cases, we will request your consent before sending you marketing communications.
Personalization
We may use information you provide to us, together with information from other Parade.co.th products or services, such as your use of the Parade.co.th Platform, visits to or purchases from Parade.co.th stores, and participation in Parade.co.th events and prize promotions, to personalize communications about products and services that may be of interest to you.
For this purpose, we may combine information you provide with information we generate about your online activities, including internal insights and analytics.
We use the personal data you provide to operate our business. For example, when you make a purchase, we may use that information for accounting, auditing, and other internal business purposes.
We may also use personal data relating to how you use our products and services to improve the user experience, diagnose technical or service-related issues, and operate and manage our Platform.
We may use personal data relating to your use of our Platform to prevent or detect fraud, abuse, unlawful activity, violations of our Terms of Use, and to comply with court orders, government requests, or applicable laws.
We use information about how visitors interact with our Platform and services to better understand customer behavior and preferences.
For example, we may analyze how visitors to Parade.co.th search for and discover products in order to better understand how products should be organized and presented on our website or in our stores.
As described above, Parade.co.th may collect information relating to your fitness activities or physical characteristics, collectively referred to as “Fitness Data,” in order to provide services through our Platform.
Because of the personal nature of this information, we are committed to providing clear information about how Fitness Data is used. As such information may be considered sensitive personal data in certain jurisdictions, we take appropriate measures to protect and process it.
Where required by applicable law or under Parade.co.th internal policies, we will obtain your consent before processing your Fitness Data.
We may also use your personal data for other purposes. Where applicable, we will provide you with specific notice at the time the information is collected and obtain your consent where required.
When processing your personal data, we rely on certain legal bases depending on how you interact with our Platform.
When you purchase a Parade.co.th product through our Platform, we require certain personal data in order to fulfill our contractual obligations to you. For example, we require your payment and contact information in order to process and deliver your order.
When you use our applications, we may request your consent to process certain personal data for specific and limited purposes, or process such data where necessary to perform our contract with you, for example in connection with in-app purchases.
We may also rely on other lawful bases, including our legitimate interests as a business, to process information relating to the effectiveness of our marketing campaigns, products, services, events, and other promotional initiatives; to operate, improve, and maintain our business, products, and services; to protect our rights, property, or safety, or those of others; and for general research and analytical purposes.
Where we process personal data on the basis of our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced against your interests, rights, and freedoms. We are happy to provide further information about this balancing process upon request.
We may also process your personal data where necessary to comply with our legal obligations or to protect your vital interests.
Parade.co.th may share your personal data with:
We may also transfer personal data we hold about you if we sell or transfer all or part of our business or assets, including in connection with a reorganization, spin-off, dissolution, or liquidation.
When you use certain social features on our Platform, you may be able to create a public profile that may include information such as your screen name, profile picture, and hometown.
You may also choose to share content with your friends or publicly, including information about your Parade.co.th activities.
We encourage you to use the tools we provide for managing the sharing of Parade.co.th content on social media in order to control the information you make available through Parade.co.th social features.
We use a range of technical and organizational security measures, including encryption and authentication tools, to help protect the security of your personal data.
Personal data that we collect or process in connection with our Platform may be stored in Singapore and other countries. Some recipients with whom Parade.co.th shares your personal data may be located in countries other than the country in which your personal data was originally collected.
The laws in those countries may not provide the same level of data protection as the country in which you originally provided your information. However, when we transfer your personal data to recipients in other countries, including the United States, we will protect such personal data as described in this Privacy Policy and in accordance with applicable laws.
We take appropriate measures to help ensure that transferred personal data receives an adequate level of protection in accordance with applicable data protection requirements. Where personal data is transferred within Parade.co.th, we may use intra-group data transfer agreements or other appropriate safeguards.
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
In general, this means that we retain your personal data for as long as you maintain your Parade.co.th account.
For personal data relating to product purchases, we may retain such information for a longer period in order to comply with legal obligations, including tax and sales laws, as well as for warranty-related purposes.
You have the right to request: (1) access to your personal data; (2) an electronic copy of your personal data (data portability) and to have that data transferred to another company; (3) correction of your personal data if it is incomplete or inaccurate; or (4) deletion or restriction of your personal data in certain circumstances, subject to applicable law. These rights are not absolute and may be subject to legal limitations.
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any of your other rights, please contact us by email at [email protected].
If you have a Parade.co.th account, you may opt out of receiving marketing communications from Parade.co.th by adjusting your preferences under “My Account → Account Settings” on our Platform.
You may also unsubscribe from email or SMS marketing communications by clicking the unsubscribe link or following the opt-out instructions provided in the message.
Alternatively, you may contact us using the contact details provided in the “Questions and Feedback” section below.
You have the right to request: (1) access to your personal data; (2) an electronic copy of your personal data (data portability) and to have such data transmitted to another company; (3) correction of your personal data if it is incomplete or inaccurate; or (4) deletion or restriction of your personal data in certain circumstances, subject to the requirements of applicable law. These rights are not absolute and may be subject to legal limitations.
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any of your other rights, please email us at [email protected].
If you have a Parade.co.th account, you may opt out of receiving marketing communications from Parade.co.th by adjusting your preferences under “My Account → Account Settings” on our Platform.
You may also unsubscribe from email or SMS marketing communications by clicking the unsubscribe link or following the opt-out instructions provided in the relevant message.
Alternatively, you may contact us using the contact details provided in the “Questions and Feedback” section below.
If you choose to connect your Parade.co.th account to a third-party device or account, your privacy rights and the handling of your personal data on that third-party platform will be governed by the applicable privacy policies of that third party. For example, if you choose to share your Parade.co.th activities on a third-party social media platform, the policies of that platform will govern the information shared there.
Our Platform may also contain links to other third-party websites and applications for your convenience or to provide additional information. These linked websites and applications have their own privacy notices or policies, which we encourage you to review.
To the extent that any linked website or application is not owned or controlled by us, we are not responsible for its content, its use, or its privacy practices.
Applicable laws and our practices may change from time to time. If we decide to update our Privacy Policy, we will post notice of the changes on our Platform. If we make material changes to the way we process your personal data, we will provide you with prior notice or, where required by law, obtain your consent before implementing such changes.
We encourage you to review our Privacy Policy periodically and stay informed about our privacy practices.
This Privacy Policy was last updated in February 2024.
We welcome your questions, comments, and concerns regarding our Privacy Policy and privacy practices. If you would like to provide feedback, have any questions or concerns, or wish to exercise your rights in relation to your personal data, please contact us through one of the following methods: (1) the “Contact Us” section on our website, (2) by email at [email protected], or (3) by mail to our Privacy Office at:
HACHIKO SAFETY CO., LTD.
20/9 Chatuchot Road, O Ngoen Subdistrict, Sai Mai District, Bangkok 10220, Thailand
If you contact us with a privacy-related complaint, we will review and investigate the matter with the aim of resolving it promptly and effectively.